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Shipments and returns

Shipping Terms :

Local (Lower Mainland) orders placed before 10:00AM Pacific Time are shipped the same day, with same day delivery. Out of Town orders placed before 3:00PM Pacific Time are shipped the same day. Out of Town delivery is within 2-5 working days depending upon location. In most cases J&P will cover the shipping charges for orders exceeding the specified minimum order size for location. Lower Mainland -$100.00, BC,AB,SKJ MB -$250.00 and ON, QC $325.00. All other areas will be charged freight dependent on the order. Additional charges applies to LIQUID Shipments and remote area destinations.

Claims and Returns:

Please check your order immediately upon receipt! Report any damage or short shipments within 5 working days to receive full credit. All returns must be made within 30 days of receipt of the order for full credit. You must obtain a RETURN AUTHORIZATION from our office for all returns and we will advise or arrange the method of return. All returns should be repackaged in original packaging and be in re-saleable condition for full credit. Re-stocking fees will apply to returns over 30 days. Special order items cannot be returned.